Management Perspectives

Who hold the onus of managing generational diversity then? Is it the more mature generation i.e., boomers and Generation X or the relatively younger generations millennials and Generation Z? Undoubtedly, this onus lies with every generation.

Running a company in today’s world is anything but easy as leaders face a perpetually unsteady state that impacts their decision-making. Courageously pursuing positive ideas will provide the ballast needed to navigate today’s unsteady waters.

Humans are flawed by design, but each day we can get a little bit better, a little more empathetic, and a little more patient. Emotional intelligence and cultural intelligence are primary ingredients to great leadership.

The metaverse has actually been around for quite a while now, especially in gaming. It holds a lot of promise for marketing and sales. But are brands listening?

Brands are not just built around beliefs and biases of the past. About 5 per cent of the time, we use a process of deliberation to make choices where we use spreadsheets to look at the cost benefits and logic to evaluate the pros and cons of choices. Marketers can leverage the power of cognitive biases for designing, positioning, and/or repositioning their brands.

Healthy organisations are successful and need healthy leaders. But what exactly do we mean by this and why does it matter?

All around the world, impact networks are being cultivated to address complex issues in healthcare, education, science, technology, the environment, economic justice, the arts, human rights, and more. They mark the next evolution in the way humans are organising to create meaningful change.

Deep technologies are now creating a revolution which has implications for every aspect of an organisation, resulting in new opportunities to thrive in the most technologically important era since the industrial revolution.

Keeping the customers happy and satisfied is critical to the survival of business in today’s ‘customer’s era’. Having a robust customer management system can help companies acquire new customers, retain the existing ones, and also convert potential customers to customers/consumers.

Organisations who wish to build high-performing teams—ones that easily collaborate, innovate, empower, and inspire each other to achieve unified goals—must commit to hiring the right employees, laying a foundation of trust, and providing proper training.

Work environments, even those with teams devoted to ‘the greater good’, can be a breeding ground for competition. So, understanding the work environment is fundamentally important for career success.

Research has demonstrated that competitive advantage in business, today, erodes faster than in the past. In the coming decades, organisational design will be key if business executives reset management by making the transition from traditional and rigid management to organisational agility.