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A self-perpetuating design

by Tony Saldanha and Filippo Passerini
Indian Management November 2023

Changing business processes creates new organisational rituals, which leads to a changed culture. The exciting result of this approach is to create the ultimate, self-perpetuating business process design.

Tony Saldanha Tony Saldanha is CEO/co-founder, Inixia. Tony is also co-author, Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage.

Filippo Passerini Flippo Passerini’s is co-founder, Inixia. Filippo is also co-author, Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage.

Latest Articles

Authority under pressure

You do not lose authority because someone disagrees with you. You lose it when your behavior under pressure becomes inconsistent, reactive, or unclear. People watch how you respond when challenged. They decide in those moments whether you are someone who hides behind position or someone who leads the relationship as well as the task.

by Anne Maartje Oud
Indian Management March 2026

The culture delusion

MYTH 1: Culture is your values, mission, and purpose statements.
MYTH 2: Engagement scores tell you how healthy your culture is.
MYTH 3: Culture is owned by HR.
MYTH 4: Strong cultures should be unified and consistent everywhere.
MYTH 5: Culture is soft, secondary, and separate from performance.

by Michael Henderson
Indian Management March 2026

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Building cultures of adaptability

Organisations often forget that their earliest successes were built on curiosity, creativity, and constant reinvention. As AI reshapes the nature of work, these qualities become essential for survival. Reinvention cannot be delegated to innovation teams or episodic transformation initiatives.

by Dr Helmut Schuster and Dr David Oxley
Indian Management February 2026

Spirituality in the workplace

"Workplace spirituality enhances employee well-being, performance, and organisational culture by fostering a more motivated and harmonious work environment. "

by Sanjay Koul
Indian Management January 2026
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