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Emotional intelligence is the leadership tool that can ignite creativity, strengthen relationships, and make the workplace inclusive and equal.
Muniinder K Anand Muniinder K Anand is Managing Director – India, South Asia and Global Support, Center for Creative Leadership.
"Myth 1: Employee experience is about ping pong, perks, and parties—not profit.Myth 2: HR is in the Employee Experience driver’s seat.Myth 3: We handled this a few years ago.Myth 4: An annual engagement survey is enough.Myth 5: Technology will make work less human."
Organisations often forget that their earliest successes were built on curiosity, creativity, and constant reinvention. As AI reshapes the nature of work, these qualities become essential for survival. Reinvention cannot be delegated to innovation teams or episodic transformation initiatives.
Whatever you desire, in this season of your life, is simply a by-product of focusing on the one thing that’s currently priced at a premium in today’s economy: human connection.
Mastering the art of people management is an ongoing process that requires continuous learning, self-reflection, and adaptation. Effective people managers must develop strong communication skills, emotional intelligence, and a deep understanding of their team’s needs and motivations.
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